Terms of service
Last updated: May 4, 2026
OVERVIEW
Welcome to Nomad Coffee & Cocoa! The terms "we", "us" and "our" refer to Nomad Coffee & Cocoa. NOMAD COFFEE & COCOA S.R.L. operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a personalized shopping experience ("Services").
NOMAD COFFEE & COCOA S.R.L. is powered by Shopify, which enables us to provide you with the Services.
The terms and conditions below, together with any policies referenced herein (collectively referred to as the "Terms of Use" or "Terms") describe your rights and responsibilities when using the Services.
Please read these Terms of Use carefully, as they include important information about your legal rights and cover areas such as disclaimer of warranties and limitation of liability.
By visiting, interacting with or using our Services, you agree to comply with these Terms of Use and our Privacy Policy. If you do not agree to these Terms of Use or the Privacy Policy, you must not use or access our Services.
SECTION 1 – ACCESS AND ACCOUNT
By accepting these Terms of Use, you represent that you are at least the age of majority in your state or province of residence and have given us your consent to allow any minors in your care to use the Services on devices you own, purchase or manage.
To use the Services, including accessing or browsing our online stores or purchasing any of the products or services we offer, you may be required to provide certain information such as your email address, billing address, payment information and shipping details. You represent and warrant that all information you provide in our stores is accurate, current and complete and that you have all necessary rights to provide such information.
You are solely responsible for maintaining the security of your account login credentials and all activity under your account. You may not transfer, sell, assign or license your account to any other person.
SECTION 2 – OUR PRODUCTS
We have made every effort to provide an accurate representation of our products and services in our online stores. However, please note that colors or product appearance may differ from how they appear on screen, due to the type of device you use to access the store and its settings and configuration.
We do not guarantee that the appearance or quality of any product or service purchased by you will meet your expectations or be similar to that described or depicted in our online stores.
All product descriptions may be modified at any time without prior notice, at our sole discretion. We reserve the right to discontinue any product at any time and may limit the quantities of any product we offer to any person, in any geographic area or jurisdiction, on a case-by-case basis.
SECTION 3 – ORDERS
When you place an order, you are making an offer to purchase. Nomad Coffee & Cocoa reserves the right to accept or refuse your order for any reason, at its discretion. Your order is not accepted until NOMAD COFFEE & COCOA S.R.L. confirms acceptance. We must receive and process your payment before your order is accepted. Please review your order carefully before submitting it, as NOMAD COFFEE & COCOA S.R.L. may not be able to accommodate cancellation requests once an order has been accepted. If we do not accept, modify or cancel an order, we will attempt to notify you by contacting you at the email address, billing address and/or phone number provided at the time the order was placed.
Your purchases may be returned or exchanged only in accordance with our Refund Policy.
You represent and warrant that your purchases are for personal or household use and not for commercial resale or export.
SECTION 4 – PRICING AND BILLING
Prices, discounts and promotions are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be stated in the order confirmation email. Unless explicitly stated otherwise, displayed prices do not include taxes, shipping, handling, customs clearance or import duties.
Prices displayed in our online stores may differ from prices offered in physical stores or in other stores operated by third parties. We may periodically offer promotions on the Services that may affect pricing and are governed by terms and conditions separate from these Terms. In the event of a discrepancy between the terms of a promotion and these Terms, the promotion terms shall prevail.
You agree to provide current, complete and accurate purchase, payment and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address, credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
You represent and warrant that (i) the credit card information you provide is true, correct and complete, (ii) you are duly authorized to use such credit card for the purchase, (iii) charges incurred by you will be honored by your credit card company and (iv) you will pay the charges incurred by you at the posted prices, including shipping and handling charges and all applicable taxes, if any.
SECTION 5 – SHIPPING AND DELIVERY
We are not responsible for shipping and delivery delays. Delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by carriers, customs processing or events beyond our control. Once we transfer the products to the carrier, ownership and risk of loss pass to you.
SECTION 6 – INTELLECTUAL PROPERTY
Our Services, including but not limited to all trademarks, marks, text, displays, images, graphics, product reviews, video and audio materials and their design, selection and arrangement, are owned by Nomad Coffee & Cocoa, its affiliates or licensors and are protected by patents, copyrights and other intellectual property laws of the United States or other countries.
These Terms permit you to use the Services for personal, non-commercial use only. You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store or transmit any of the material within the Services without our prior written consent. Except as expressly provided herein, nothing in these Terms grants or shall be construed as granting any license or other rights to you under any patent, trademark, copyright or other intellectual property belonging to NOMAD COFFEE & COCOA S.R.L., Shopify or any third party. Unauthorized use of the Services may constitute a violation of applicable intellectual property laws. All rights not expressly granted herein are reserved by Nomad Coffee & Cocoa.
The names, logos, product and service names, designs and slogans of NOMAD COFFEE & COCOA S.R.L. are trademarks of NOMAD COFFEE & COCOA S.R.L. or its affiliates or licensors. You may not use such trademarks without the prior written permission of NOMAD COFFEE & COCOA S.R.L.. Shopify’s name, logo, product and service names, designs and slogans are trademarks of Shopify. All other names, logos, product and service names, designs and slogans within the Services are trademarks of their respective owners.
SECTION 7 – OPTIONAL TOOLS
You may be offered access to third-party tools as part of the Services, which we do not monitor, control or influence.
You acknowledge and agree that we provide access to such tools “as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability arising from or relating to your use of optional third-party tools.
Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
We may also, in the future, offer new features through the Services (including the release of new tools and resources). Such new features shall also be subject to these Terms of Use.
SECTION 8 – THIRD-PARTY LINKS
The Services may contain materials and hyperlinks to sites provided or operated by third parties (including any integrated third-party functionality). We are not responsible for examining or evaluating the content or accuracy of third-party materials or sites you choose to access. If you decide to leave the Services to access such third-party materials or sites, you do so at your own risk.
We are not liable for any harm or damages related to your access of any third-party site or the purchase or use of any products, services, resources or content from any third-party site. Please review carefully the third party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns or questions regarding third-party products and services should be directed to the third party.
SECTION 9 – RELATIONSHIP WITH SHOPIFY
NOMAD COFFEE & COCOA S.R.L. is powered by Shopify, which enables us to provide you with the Services. However, any sales and purchases you make in our Store are made directly with Nomad Coffee & Cocoa. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of sales between you and Nomad Coffee & Cocoa, including any injury, harm or loss resulting from purchases of products and services. You hereby explicitly release Shopify and its affiliates from any claims, damages and liabilities arising from or related to your purchases and transactions with Nomad Coffee & Cocoa.
SECTION 10 – PRIVACY POLICY
All personal information we collect through the Services is subject to our Privacy Policy, which can be viewed here, and certain personal information may be subject to Shopify’s Privacy Policy, which can be viewed here. By using the Services, you confirm that you have read these privacy policies.
Because the Services are hosted by Shopify, Shopify collects and processes personal information about your access to and use of the Services in order to provide and improve the Services. Information you submit to the Services will be passed to and shared with Shopify as well as third parties that may be located in countries other than your country of residence, for the purpose of providing you with services. Please see our privacy policy for more information about how we, Shopify and our partners use your personal information.
SECTION 11 – FEEDBACK
If you submit, upload, post, email or otherwise transmit ideas, suggestions, feedback, reviews, proposals, plans or other content (collectively “Feedback”), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute and display such Feedback on any medium for any purpose, including for commercial use. For example, we may use our rights under this license to operate, provide, evaluate, improve and promote the Services and to fulfill our obligations and exercise our rights under the Terms of Use.
You also represent and warrant that: (i) you own or have all necessary rights with respect to any Feedback; (ii) you have disclosed any compensation or incentives received in connection with submitting the Feedback; and (iii) your Feedback will comply with these Terms. We have no obligation to (1) maintain the confidentiality of your Feedback; (2) compensate you for your Feedback; or (3) respond to your Feedback.
We may, but have no obligation to, monitor, edit or remove Feedback that we determine in our sole discretion is unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Use.
You agree that your Feedback will not violate any right of any third party, including copyright, trademark, privacy, personality or other personal or proprietary rights. You also agree that your Feedback will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Services or any related website. You may not use a false email address, pretend to be someone other than yourself, or otherwise mislead us or third parties as to the origin of any Feedback. You are solely responsible for any Feedback you provide and its accuracy. We take no responsibility and assume no liability for any Feedback posted by you or any third party.
SECTION 12 – ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on or within the Services that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, shipping costs, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information or cancel orders if any information is inaccurate at any time without prior notice (including after you have submitted your order).
SECTION 13 – PROHIBITED USES
You may access and use the Services only for lawful purposes. You may not access or use the Services, directly or indirectly: (a) for any unlawful or malicious purpose; (b) in violation of any international, federal, provincial, state or local regulations, rules, laws or ordinances; (c) in violation of our intellectual property rights or the intellectual property rights of others; (d) to harass, abuse, insult, harm, defame, slander, discredit, intimidate or discriminate against any of our employees or any other person; (e) to submit false or misleading information; (f) to upload, knowingly receive, download, use or reuse any material that does not comply with these Terms; (g) to transmit or procure the sending of any advertising or promotional material, including any “junk mail”, “chain letter”, “spam” or any other similar solicitation; (h) to impersonate or attempt to impersonate another person or entity; or (i) to engage in any other conduct that restricts or inhibits anyone’s use of the Services or which, as determined by us, may harm NOMAD COFFEE & COCOA S.R.L., Shopify or users of the Services or expose them to liability.
Additionally, you agree: (a) not to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Services; (b) not to reproduce, duplicate, copy, scrape, sell, resell or exploit any portion of the Services; (c) not to collect or track the personal information of others; (d) not to send spam, phishing, data harvesting or fraudulent information gathering messages through the Services; (e) not to use any robot, spider, scraper, data mining, data gathering and extraction tools, AI tools (such as agentic AI) or other automated or manual means to access the Services; or (f) not to interfere with, circumvent or bypass any security or authorization features, robot exclusion headers or other measures we use to restrict access to the Services. We reserve the right to suspend, disable or terminate your account at any time without notice if we determine that you have violated any part of these Terms.
SECTION 14 – AGENTS
14.1 This section (“Agent Terms”) applies if you use, permit, enable or cause an Agent to access, use or interact with any Services. “Agent” means any software or service that performs autonomous or semi-autonomous actions on behalf of or at the direction of any person or entity and that may be executed on behalf of or using a person’s device, without direct supervision.
14.2 No Agent may access, use or interact with the Services unless it at all times identifies itself and operates in strict compliance with the requirements of Section 14.4 below. Furthermore, no Agent may access, use or interact with the Services if we have requested that the Agent not access, use or interact with a Service.
14.3 We may limit, including through technical measures, whether and how an Agent accesses, uses and interacts with the Services.
14.4 Agents must: (i) in all HTTP/HTTPS requests, identify that the request originates from an Agent and disclose the Agent’s name by including the following information in the request’s user agent string: “Agent/[agent name]”; (ii) not conceal or disguise the fact that any access, use or interactions originate from an Agent, such as by (a) mimicking human behavior and interaction patterns or (b) completing or circumventing CAPTCHAs or measures intended to distinguish computer use from human use; (iii) respond honestly to any question or prompt seeking to determine whether interactions originate from a human or a computer; (iv) not circumvent or otherwise avoid any measure intended to block, limit, modify or control whether and how Agents access, use or interact with the Services.
SECTION 15 – TERMINATION
We may terminate this agreement or your access to the Services (or any part thereof) at our discretion, at any time, without notice, and you will remain liable for all amounts due up to and including the date of termination.
The following sections will survive termination: Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver; Entire Agreement, Assignment, Governing Law, Privacy Policy and any other provisions that by their nature should survive termination.
SECTION 16 – DISCLAIMER OF WARRANTIES
The information presented on or through the Services is made available solely for general informational purposes. We do not warrant the accuracy, completeness or usefulness of this information. Any reliance you place on such information is strictly at your own risk. We disclaim all liability and responsibility arising from any reliance placed on such materials by you or any other visitor to the Services, or by anyone who may be informed of any of its contents.
EXCEPT AS EXPRESSLY STATED BY NOMAD COFFEE & COCOA S.R.L., THE SERVICES AND ALL PRODUCTS OFFERED THROUGH THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” FOR YOUR USE, WITHOUT ANY REPRESENTATION, WARRANTIES OR CONDITIONS OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, MERCHANTABLE QUALITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE AND NON-INFRINGEMENT. WE DO NOT WARRANT OR REPRESENT THAT YOUR USE OF THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE. SOME JURISDICTIONS LIMIT OR DO NOT ALLOW THE DISCLAIMER OF IMPLIED OR OTHER WARRANTIES, SO THE ABOVE DISCLAIMER MAY NOT APPLY TO YOU.
SECTION 17 – LIMITATION OF LIABILITY
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL NOMAD COFFEE & COCOA S.R.L., OUR PARTNERS, DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, SERVICE PROVIDERS OR LICENSORS, OR THOSE OF SHOPIFY AND ITS AFFILIATES, BE LIABLE FOR ANY INJURY, LOSS, CLAIM OR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING WITHOUT LIMITATION LOST PROFITS, LOST REVENUE, LOST SAVINGS, LOSS OF DATA, REPLACEMENT COSTS OR ANY SIMILAR DAMAGES, WHETHER BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR OTHERWISE, ARISING FROM YOUR USE OF ANY OF THE SERVICES OR ANY PRODUCTS PURCHASED USING THE SERVICES, OR FOR ANY OTHER CLAIM RELATED IN ANY WAY TO YOUR USE OF THE SERVICES OR ANY PRODUCT, INCLUDING BUT NOT LIMITED TO ANY ERRORS OR OMISSIONS IN ANY CONTENT, OR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF THE SERVICES OR ANY CONTENT (OR PRODUCT) POSTED, TRANSMITTED OR OTHERWISE MADE AVAILABLE VIA THE SERVICES, EVEN IF ADVISED OF THEIR POSSIBILITY.
SECTION 18 – INDEMNIFICATION
You agree to indemnify, defend and hold harmless NOMAD COFFEE & COCOA S.R.L., Shopify and our and their affiliates, partners, officers, directors, employees, agents, contractors, licensors and service providers from any losses, damages, liabilities or claims, including reasonable attorneys’ fees, made by any third party due to or arising out of (1) your breach of these Terms of Use or the documents they incorporate by reference, (2) your violation of any law or the rights of a third party, or (3) your access to and use of the Services.
We will notify you of any indemnifiable claim, provided that failure to promptly notify you shall not relieve you of your obligations except to the extent you are materially prejudiced. We may control the defense and settlement of any such claim at your expense, including the choice of counsel, but will not settle any claim requiring non-monetary obligations from you without your consent (not to be unreasonably withheld). You will cooperate in supporting indemnification claims, including by providing relevant documents.
SECTION 19 – SEVERABILITY
If any provision of these Terms of Use is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms of Use, such determination shall not affect the validity and enforceability of any other remaining provisions.
SECTION 20 – WAIVER; ENTIRE AGREEMENT
Our failure to exercise or enforce any right or provision of these Terms of Use shall not constitute a waiver of such right or provision.
These Terms of Use and any policies or rules of operation posted by us on this site or in connection with the Services constitute the entire agreement and understanding between you and us and govern your use of the Services, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Use).
Any ambiguities in the interpretation of these Terms of Use shall not be construed against the drafting party.
SECTION 21 – ASSIGNMENT
You may not delegate, transfer or assign this Agreement or any of your rights or obligations under these Terms without our prior written consent, and any such attempt shall be null and void. We may transfer, assign or delegate these Terms and our rights and obligations without your consent or notice.
SECTION 22 – GOVERNING LAW
These Terms of Use and any separate agreements whereby we provide you with Services shall be governed by and construed in accordance with the federal and state or territorial courts of the jurisdiction in which NOMAD COFFEE & COCOA S.R.L. has its principal place of business. You and NOMAD COFFEE & COCOA S.R.L. consent to the subject matter and personal jurisdiction of such courts.
SECTION 23 – HEADINGS
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
SECTION 24 – CHANGES TO TERMS OF USE
You can review the most current version of the Terms of Use at any time on this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Use by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. We will notify you of any material changes to these Terms in accordance with applicable law, and such changes will take effect on the date specified in the notice. Your continued use of or access to the Services following the posting of any changes to these Terms of Use constitutes acceptance of those changes.
SECTION 25 – CONTACT INFORMATION
Questions about the Terms of Use should be sent to contact@nomcoco.com.
Our contact details are listed below:
NOMAD COFFEE & COCOA S.R.L.
contact@nomcoco.com
52 Iancu Jianu Street, 420127 Bistrița BN, Romania
Phone: +40 771 632 535
Trade Register Number: ROONRC.J2026017913005
NOMAD COFFEE & COCOA S.R.L. is not VAT registered.